museumofman San Diego Museum of Man

Date: January 2017
Position Status: Part-Time
FLSA Status: Non-Exempt

General Statement:

The San Diego Museum of Man’s mission is to inspire human connections by exploring the human experience. We hold a space for discourse on topics that really matter, one that keeps the fun in profundity. The Museum is housed in an architectural gem at the heart of Balboa Park. We are open 362 days each year, and the challenges of keeping things running are always interesting, often unexpected and usually make for a great story! We love our community, our visitors and our team. All staff at SDMoM need to demonstrate flexibility, generosity, kindness and humor in addition to excellent judgment and attention to details. Come be a part of making our community a better place by working in a museum that aims to be part of the solution. If you like being around hard-working, friendly, appreciative, idealists with no shortage of opinions, please join us.


The Museum of Man seeks a Volunteer Programs Lead to recruit, train, coordinate, and support a highly-qualified team of volunteers who serve the varied needs of the Museum and all of its departments. The Volunteer Programs Lead is instrumental in aligning volunteers with our mission and effectively onboarding, tracking, and supervising volunteers in the Museum. The Lead is responsible for motivating, communicating, training, incentivizing, and recognizing volunteers to maintain a happy, engaged, motivated, and productive volunteer base. This position requires superior interpersonal skills and strong organizational and time management skills. This position is five days a week, with at least one regularly scheduled weekend day and additional weekend and holiday hours required as needed.

The Volunteer Programs Lead reports to the Director of Education and Public Engagement and is expected to work collaboratively with individuals throughout SDMoM.

Summary of Responsibilities:

  • Develop, implement, and manage a volunteer/intern recruitment plan to increase the number of volunteers museum wide.
  • Build partnerships with community groups and organizations to reach out to potential volunteers from different segments of the population.
  • Work collaboratively with Education and Public Engagement staff to create and develop new opportunities for volunteers to engage with visitors.
  • Participate in screening of applicants through review of volunteer applications and initial interviews.
  • Maintain accurate recruitment files, activity reports, and database records for volunteers from initial contact through exit interview.
  • Manage schedules for any and all volunteer-only programs, i.e. Tower Trekkers, Gallery Guides, Departmental volunteers, etc.
  • Coordinate with other departments to recruit, intake, train, and support interns.
  • Train volunteers for specific assignments, such as Tower Tours, Public Programs, exhibit-specific activities, and other programmatic support.
  • Evaluate individual volunteers for placement within the museum and establish criteria and procedures for removing volunteers from placements that do not fit their skill levels or personalities.
  • Additional duties as assigned.

Required Qualifications and Experience:

  • 2-3 years’ related experience working with adult volunteers, community outreach, HR recruitment, community organizing, social work, program development, or related field in the public and/or nonprofit sector.
  • Detail-oriented, with the ability to work efficiently and meet deadlines; must be flexible, well-organized, and able to manage different projects concurrently, often under pressure; able to set priorities and manage time effectively.
  • Must have pleasant, friendly, and professional manner; must be able to successfully interact with a broad range of individuals of varying ages, ethnicities, interests, experiences, socio-economic backgrounds, etc.
  • Must be able to deal effectively, diplomatically, and tactfully with Board members, volunteer leaders, donors, and other support constituencies, vendors, and the general public.
  • Willing to work in a team environment; work harmoniously and cooperatively with other staff, deal well with volunteers and community members, and maintain standards of confidentiality and discretion.
  • Excellent written and oral communication skills.  Must have the ability to compose clear and concise correspondence regarding the relevant subject matter.
  • Highly skilled on a PC Platform in MS Word, MS PowerPoint, Windows and Excel; volunteer programming strongly desired.
  • It is preferred the candidate is familiar with museum operations/environment.
  • Weekends, and holidays required.

Additional Info:

Full-time, non-exempt position. Evenings and weekends are occasionally required as related to events and presentations.

How to Apply:

The San Diego Museum of Man is an equal opportunity employer and a drug free workplace. Please send a cover letter, resume, and three professional references to with “Volunteer Programs Lead” and your first initial and last name in the subject line. Principals only. No phone calls please.