San Diego Museum of Man

Job Title: Lead Gallery Educator                                                          Date: January 2020

Reports to: Education & Public Engagement Manager                        Employment Status: Full-Time/Non-Exempt

Hourly Rate: $16.25 per hour

Position Summary:      

The Lead Gallery Educator supports implementation of innovative and dynamic education and public programming related to the Museum’s mission of inspiring human connections by exploring the human experience. This position oversees a team of Gallery Educators to ensure engagement of Museum guests through tours, drop-in interactions, school and adult programs. The Lead Gallery Educator schedules and supports Gallery Educator staff, addresses concerns and questions, supports purchasing and budget tracking, and interacts with the general public, students, teachers, and groups in a programmatic capacity.

The Lead Gallery Educator must bring a passion for education and working with people, and exhibit a strong commitment to customer service. The ideal candidate will be thoughtful, reliable, and able to work efficiently both independently and with others. They should be familiar with SDMoM’s mission and values and comfortable supporting the educational objectives of the department. This position is full-time and includes weekend, evening, and holiday hours.

Duties/Responsibilities:

Reporting to the Education and Public Engagement Manager, the Lead Gallery Educator is expected to work collaboratively as part of a dynamic team of committed, passionate educators.

The Lead Gallery Educator performs the following:

  • Collaborates with other members of the Education and Public Engagement department on establishing programmatic priorities, helping to set training calendars, assessing performance, and supporting the overall work of the team
  • Creates schedules, procedures, and resources for the team of Gallery Educators in support of mission-aligned education
  • Assists with training of Gallery Educator team and volunteers for education programs
  • Provides clarity on policies and supports resolutions of issues related to resources, staffing, and workplace communication and behavior
  • Serves as an example of best practice in facilitation, professionalism, and customer service for Gallery Educator team
  • Coordinates and maintains program supplies, materials and logistics including some purchasing and budget tracking
  • Collaborates on the implementation of a variety of activities and guest interactions including education carts, storytelling, dialogues, etc.
  • Leads/assists school and group tours and workshops of core exhibits and California Tower Tours, as needed
  • Along with Education and Public Engagement team members, performs outreach and marketing to teachers, universities, private groups, and non-profit partners with regard to publicizing and booking programs
  • Coordinates with other museum staff as necessary for the smooth implementation of Education Department programs, activities, and meetings
  • Stays current with museum and informal education field and scholarship
  • Assists with other tasks as needed

Education/Experience: 

Experience, Education, or Skills Required:

  • Bachelor’s Degree in Education, Anthropology, Sociology, Ethnic Studies, Museum Studies, Performing Arts, or a related field, or commensurate experience
  • 2-4 years of related experience including at least one year of experience in informal education and/or programming for adults, families and youth
  • Excellent oral communication, customer service, and interpersonal skills; enjoys working with people
  • Experience working with diverse audiences and work environments
  • Knowledge of and/or practice with interpretation, facilitation and group management strategies
  • Detail-oriented, well-organized and able to work efficiently to set priorities and meet deadlines
  • Flexible, and able to multi-task to manage different projects concurrently, often under pressure
  • Team player with a commitment to collaboration, co-learning and professional development
  • Demonstrates an understanding and ability to think critically and support discussion on social justice themes, such as the impacts of colonization and structural racism
  • Reliable, accountable and proactive
  • Level-headed, fair and able to support a positive and inclusive work environment
  • Strong computer skills and knowledge of current office and classroom standard software, including Microsoft Office and Google Documents
  • Ability to work evenings, weekends, and holidays required

Preferred Qualifications:

  • Minimum one year supervisory experience preferred
  • Teaching and some program development experience preferred, particularly in informal environments with students and adults
  • Background and/or knowledge of learning theory and pedagogy
  • Familiarity with museum operations/environment
  • First aid/CPR certified
  • Bilingual
  • Open/flexible availability

ADA Notations:  

  • Regular standing for long periods of time, both indoors and out, sitting, walking, climbing stairs, balancing, crouching, stooping, and communication (talking/hearing).
  • May be responsible for leading/assisting up to three group tours a day of a historic, eight-story tower, requiring the climbing of multiple staircases while projecting voice to deliver an informational tour. Additional climbs up the tower may also be required whenever necessary.
  • Occasional lifting/moving up to 30 lbs.
  • Vision requirements include close vision and ability to adjust focus.
  • Noise conditions range from quiet to moderate noise.

How to Apply:

The San Diego Museum of Man is an equal opportunity employer and a drug free workplace. Please send a cover letter and resume to Recruiting@museumofman.org with “Lead Gallery Educator” and your first initial and last name in the subject line.

To apply for this job email your details to recruiting@museumofman.org